Why would I need to create an additional user account?
If you have an accounts department that needs to receive invoices you can set them as a user just to receive invoices, or as a user to be able to view and pay invoices.
Maybe you have a web developer or an internal IT department that needs to log in and raise support tickets and/or update your domains etc. In this case you would create a user account for them and set the necessary permissions.
How do I do it?
How to Invite a User and Assign Permissions in Your PAC Web Hosting Client Area.
This guide provides step by step instructions on how to invite others to manage your account with or for you.
It covers inviting them and setting specific permissions for their access.
If the person you are inviting does not already have an account at PAC they will be asked to quickly set one up.
If they already have an account they will be able to switch between their account and others they have access to directly from their main account.
Navigate to https://pacwebhosting.uk/clientlogin
Click the down arrow next to “Hello,”
Click “User Management”
Click the “name@example.com” field.
Type in the email address of the person to invite.
You can give full access however for security always set specific permissions where possible to do so.
Click the “Choose Permissions” field.
As an example to allow your accounts team to view and pay invoices”
Click the “View & Pay Invoices
You may also want them to be able to open support tickets for example for billing enquiries.
Click the “View & Open Support Tickets
Once you have set your desired permissions click “Send Invite”
This will then send them an invite.
It is important for your safety and security to regularly review who has access to your account.
You can manage or remove their access at anytime
Important information:
It is very important to grant new users only the permissions that are required for them to perform their function and also to regularly maintain your user list and remove any permissions or users as required.
