PREMIER ENTERPRISE WEB HOSTING
Premier — £97/mo
Enterprise web hosting — the best choice for mission-critical, ultra-high-traffic websites.
120GB NVMe super-fast storage
PCI-DSS scan compliant
Emergency phone support
4 Hourly Backups
Think you might need more resources?
EVERYTHING A MISSION-CRITICAL SITE DEMANDS
Each premier hosting package includes
premier hosting plan FAQ
Is the Premier plan built for mission-critical websites?
It is — Premier is our top tier, designed for the websites a business simply cannot afford to have go down.
It combines our most generous resources with premium features and super-low contention to deliver the performance and stability that ultra-high-traffic, mission-critical sites demand.
When your website is central to your operation and downtime is genuinely costly, Premier is built to be the dependable foundation underneath it
What reliability can I expect for a business that can't go offline?
Premier runs on our most robust setup, with premium features and low-contention servers all working to keep your site stable under serious, sustained demand.
Behind that sits 4 hourly offsite backups and a support team ready to respond fast.
For a fuller picture, it’s worth speaking to our team about the specific reliability commitments and any service-level details for mission-critical hosting — they’ll give you exact figures so you can plan with complete confidence.
What support do I get if something goes wrong out of hours?
This is where emergency phone support matters most.
As a premium feature, it gives you a direct line to a senior, level-3 technician outside normal office hours — for the moments that genuinely can’t wait, like a full outage late at night or over the weekend.
Non-urgent matters still go to our 24/7 ticket system with a fast response, but when something critical happens out of hours, you’re never left waiting until morning.
For a mission-critical site, that out-of-hours lifeline is invaluable.
How do you protect a high-value site from attacks and downtime?
High-value sites attract more attention, so Premier sits on our most carefully protected infrastructure, with platform-level security and proactive defence working continuously in the background.
We’ve extensive experience handling everything from traffic surges to malicious attacks, and our UK team is ready to act quickly if your site ever comes under pressure.
Keeping a mission-critical site online and secure is exactly what this tier — and our team behind it — is built for.
Can I take card payments to the required security standard?
Yes — Premier supports taking card payments on hosting that meets the standards set by the PCI Security Standards Council, available through our PCI-DSS scan compliant premium feature.
That gives you a compliant hosting environment as the secure foundation for processing payments.
Do bear in mind that full PCI compliance for your business also covers how you handle card data and your own processes, so it’s worth confirming your complete setup — but the hosting side gives you a solid, compliant base to build on.
How resilient is my data — what's your backup and recovery like?
Very resilient. Your entire hosting account is backed up automatically and stored safely offsite, never counting against your disk space — and with the premium 4-hourly feature you get six recovery points every day, each retained for 30 days.
You can recover your whole account or just a single file or database, exactly as needed.
For a mission-critical operation, that means you’re never more than a few hours from a clean restore, and getting back online is measured in minutes, not days.
Will my site get priority resources and attention?
Yes — Premier is our flagship tier, with our most generous resource allocation and super-low contention ensuring your site has the power it needs without competing with crowded neighbours.
Paired with premium support features like the emergency line, it’s hosting designed to put your mission-critical site first.
When your website is this important to your business, you want to know you’re at the front of the queue — and Premier is built to make sure you are.
Can shared hosting really scale to an ultra-high-traffic operation, or will I outgrow it?
Premier is the most powerful plan in our shared range and handles ultra-high-traffic, mission-critical sites superbly for the vast majority of businesses.
That said, if your operation ever reaches a scale where dedicated, VPS or cloud resources would serve you better, we’d far rather have that conversation honestly than see you held back.
Our team can talk you through the options and design the right solution as you grow — so whether Premier is your perfect fit or a stepping stone to something bigger, you’re in expert hands either way.
THE TECHNICAL OVERVIEW
NEED MORE IN DEPTH PLAN INFO?
Premier Business Web Hosting technical stuff
Extreme — 8 CPU · 9 GB RAM
120GB
1 main + unlimited addon
Unlimited
Unlimited
Unlimited MariaDB and PostgreSQL databases
Unlimited
Twice-daily, plus 4-hourly premium backups (6 a day), last 30 days retained
Unlimited
24/7 With a response within one hour
Weekdays 9AM–6PM, plus emergency out-of-hours phone support
FTP/SFTP · Online file manager
POP · IMAP · SMTP · Webmail
Catch all · Auto responders · Out of office · Email aliases · Forwarders · Anti-spam/malware
Maximum 200 emails per email address per hour.
LiteSpeed Enterprise Web Server · MariaDB/PostgreSQL · phpMyAdmin · PHP · Node.js · Git · ionCube · Redis
Firewall · Web application firewall · Real-time scanning · Two-factor authentication · 100 Gbps connectivity · 2000 Gbps DDoS protection
Automatic failover for maximum uptime
Priority resources kept deliberately uncrowded
Take card payments on a compliant, secure foundation
Six recovery points a day, last 30 days retained
Direct line to a senior technician, out of hours
