PERSONAL WEB HOSTING PLAN

Put simply, web hosting is the home your website lives in.

Every site is made up of files — your photos, videos, text and code — plus your emails, and all of that needs to be stored somewhere that’s connected to the internet around the clock. That somewhere is us.

When you buy a hosting plan, we store your website’s files safely on our servers and give your site its own set of name servers (DNS) — the signposts that tell every visitor’s browser exactly where to find you.

It’s what lets someone in London, New York or Sydney type in your address and land on your site in an instant.

Think of it like space on a computer’s hard drive — except because it’s on our servers, your website is online and accessible from anywhere in the world, day or night, without you ever needing to leave your own computer switched on.

For most first websites, it’s exactly right.

The Personal plan gives you everything you need to get a great-looking site live — storage, fast NVMe space, email, free SSL and reliable hosting — without paying for power you won’t use yet.

It’s the ideal place to start, whether that’s a personal site, a blog or a small project finding its feet.

And if your site grows into something bigger down the line, moving up to a larger plan takes just seconds — so there’s no risk in starting here.

Because when you’re new to this, the support behind your hosting matters more than anything — and that’s been our focus since 2007.

With PAC you get real, UK-based people who are genuinely happy to help, rather than a faceless call centre or a chatbot fobbing you off.

The big budget hosts can feel cheap until the moment you actually need help and can’t reach anyone.

We’d rather look after you properly from your very first site — and be right there as it grows.

Absolutely — and it couldn’t be simpler.

As your website grows, you can move up to a larger plan whenever you need more storage or processing power, so you’re never held back by the plan you started on.

A bigger plan means a faster, more resilient site that takes rising traffic in its stride.

Best of all, upgrading happens in place: just choose your new plan, pay the pro-rata difference, and you’re upgraded in seconds — no migration, no downtime, no hassle.

Start with exactly what you need today, knowing there’s always room to grow.

Yes, absolutely — your domain and your hosting don’t need to be in the same place, so you’re welcome to keep your domain wherever you bought it.

Having both with us can help us assist you a little quicker if anything ever needs adjusting, but it’s entirely your choice and never a requirement.

When you purchase your Personal hosting plan, we’ll give you everything you need to connect your existing domain: the nameservers to point it to us, plus your hosting’s IP address if you’d rather just update your DNS records where they are.

We know this part can feel a bit daunting if you’ve not done it before — so you’re never on your own.

We’ll happily talk you through it and make sure everything’s pointed correctly and switches over smoothly.

Just get in touch here and we’ll help you repoint your domain.

Absolutely — and we’ll do the hard work for you.

When you purchase a hosting plan, we’ll move your website over from your current host completely free of charge.

It’s something we’re asked all the time, so we’ve got it down to a fine art: our dedicated move team fully manages the whole process on your behalf, carefully and behind the scenes, so there’s nothing technical for you to worry about.

Once you’ve signed up, just let us know by opening a ticket with our move team here and they’ll be in touch to arrange the details and get everything across smoothly.

Not quite ready and have questions first? We’re happy to help before you commit — open a sales ticket here or give us a call on 0333 123 8000.

Each plan is built around one primary website — but you’re often not limited to just one.

If your plan has resources to spare, you can use our addon domain feature to host additional websites within that same capacity, at no extra cost.

It’s a great way to get more from the plan you’re already paying for.

The number you can comfortably run depends on the plan you choose and how demanding each site is, all within the bounds of our fair-use Acceptable Use Policy — which is simply there to keep performance great for everyone.

Your website will be hosted on Enhance — a modern, fast and genuinely easy-to-use hosting platform that puts you in control.

From a single clean dashboard you can manage everything in one place: your websites, email accounts, databases, SSL certificates, backups and more, all without needing to be technical.

We chose Enhance because it’s built for speed, security and simplicity — so whether you’re setting up your very first website or you know your way around hosting, you’ll find everything laid out clearly and working smoothly.

And of course, if you ever need a hand finding your way around, our friendly UK support team is only ever a message away.

The essentials are all included, no surprises.

Your Personal plan comes with free SSL certificates, automatic twice-daily backups stored offsite, unlimited email, generous NVMe storage and unlimited data transfer — the things some hosts quietly charge extra for, you get as standard.

It means you can get your site online knowing exactly where you stand, with no nasty add-on fees creeping in later.

Honest, all-in hosting from the very first plan.

Help is always close by.

Our friendly knowledge base is packed with clear, step-by-step guides, and its fast live search means you can usually find exactly what you need in seconds — day or night, no waiting.

And if you’d rather talk to a person, you always can.

Our support team is UK-based, genuinely friendly, and here to help whether you’re a complete beginner or an old hand — no question is ever too small. Whenever you’re stuck, just get in touch and we’ll happily sort it out with you.

Absolutely — Personal is designed with first-timers in mind.

Everything is managed from one clean, modern dashboard, so you don’t need to be technical to get up and running.

And if you ever get stuck, our friendly UK support team is only a message away, with a knowledge base full of step-by-step guides for the moments you’d rather help yourself.

No question is ever too small — we genuinely like helping people get their first site online.

It’s perfect for exactly those.

Whether you’re starting a blog, showing off a portfolio, or building a site around something you love, the Personal plan gives you a fast, reliable home for it at a price that suits a personal project.

You can run popular tools like WordPress with ease, add a professional email address, and have your site looking the part from day one.

It’s everything a personal site needs, with room to grow if it takes off.

Yes — even on our entry plan you get unlimited email addresses at your own domain.

Instead of a generic free webmail address, you can have something like [email protected], which looks far more polished whether you’re job-hunting, freelancing on the side or just want your personal site to feel professional.

Each one comes with anti-spam and malware protection as standard, and you can check your email securely from anywhere.

Yes — WordPress and other popular site builders are simple to get going from your dashboard, so you can have the foundations of your site in place quickly.

From there you’re free to choose a theme, add your content and make it your own, no coding required.

And if you’d like a hand getting started, our support team and knowledge base are right there to guide you through it — building your first website should be exciting, not intimidating.

Completely — you don’t lose protection just because it’s our entry plan.

Your whole hosting account is backed up automatically twice a day and kept for 30 days, stored safely offsite, so a mistake or mishap is just a quick restore away.

Free, auto-renewing SSL keeps your site secure and trusted, and platform-level protection works quietly in the background.

Your first website deserves to be looked after properly, and it is.

Root access isn’t something we can offer on shared hosting — and that’s by design.

Because your plan shares a server with others, full root would let one account affect everyone else’s security and performance, so keeping it locked down is exactly what keeps your own site safe, stable and fast.

The good news is you’re far from locked out.

Your plan includes SSH access into your own hosting environment, giving you a real command line and the developer tools that go with it — including mysql and mysqldump for working directly with your databases, plus the usual essentials for managing your files and site.

Everything runs safely within your account’s own secure container, so you get genuine hands-on control over your space without any of the risk that comes with server-wide access.

For most things people want root for, SSH into your account does the job — and if you’re ever unsure whether something’s possible within your plan, just ask and we’ll happily point you the right way.