DIAMOND HIGH PERFORMANCE WEB HOSTING

Every plan comes with its own set of resources — CPU, memory and more — that determine how much your site can handle.

Think of the CPU as your website's engine: the more power under the bonnet, the faster everything runs, and the more it can take in its stride — busier traffic, heavier pages, more complex sites all handled with ease.

Choose your power level to match what you need: how many visitors you're expecting, and how demanding your website is.

And if you outgrow it, moving up a level is quick and easy — your site can grow exactly as your business does.

This is how many website domains you can host on your plan.

Each plan is built around one primary website — but if you're not using all your resources, the addon domain feature lets you put that spare capacity to work hosting additional sites at no extra cost.

It's a great way to get more from what you're already paying for.

Just bear in mind that addon domains draw on the same resources and disk space as your main plan, so they're best for sites that comfortably fit within your headroom.

If you need a website kept fully isolated — for security or compliance reasons — that's where a separate plan comes in.

(And don't worry: www.yourdomain.com and yourdomain.com count as a single website, not two.)

Your plan's storage covers everything you keep in your hosting — website files, databases and emails.

And because we take daily backups for you and store them separately, they never eat into your allowance.

The space is yours to use for your site, not your safety net.

Every plan comes with unlimited email addresses, so you can create as many as your business needs — no extra cost, no limits.

Each one arrives ready to go with anti-spam and malware protection built in as standard, keeping your inbox clean and your business safe from day one.

Access and send your email securely from anywhere via Webmail, IMAP or SMTP, and set up out-of-office replies whenever you need them.

This is the amount of data your website can send and receive each month — every visit, download and upload counts towards it.

The good news: we include unlimited data transfer on all our plans, so your site can grow and your traffic can spike without you ever worrying about overage charges or a sudden bill.

Recover your entire hosting account — websites, files, databases and emails — from any point in the last 30 days.

Whether disaster strikes or you simply overwrite something by mistake, you can roll back your whole account or pull out just a single file or database, exactly as much as you need.

Backups run automatically twice a day and the last 30 days are kept, so there's always a recent copy waiting.

And because we store everything offsite, your backups never touch your plan's NVMe disk space — your storage stays yours. Reliable, flexible, and working quietly in the background so you don't have to think about it.

Every domain and subdomain in your hosting account gets a free SSL certificate — no extra cost, and nothing for you to set up.

They're issued automatically the moment you need them, so your visitors see the reassuring padlock and your site is secure from the start.

Provided by the trusted Let's Encrypt authority and renewed automatically before they ever expire, your protection simply takes care of itself.

Every web hosting plan comes with a free domain name when you pay yearly — and all our Business hosting plans include one whether you pay monthly or yearly.

Already own a domain elsewhere? No problem: you'll get a free transfer to PAC instead*, so you're never paying twice.

You don't have to move an existing domain to host with us, but bringing it over does make it easier for us to help you manage everything in one place.

The free domain applies to .uk, .co.uk, .com, .me.uk and .org.uk types only**, as prices vary across other domains — but you're always welcome to use any other domain type, or one you already own, for the relevant registration or transfer fee.

* In place of a free domain registration, with the same qualifying criteria.
** Free domain registration or transfer applies to .uk, .co.uk, .com, .me.uk and .org.uk domains only.

Need a hand? Call our UK-based support team direct, 9am to 6pm, Monday to Friday* — real people who know our systems, not a faceless call centre.

Prefer to put it in writing? Our ticket system is open 24/7 with a response within the hour, so whatever time the issue crops up, help is never far away.

Whichever way you reach us, you're talking to a team that genuinely wants to get you sorted.

*UK office hours, excluding bank holidays. Some plans also include emergency phone support — see the plan matrix for details.

Some of our plans go a step further with premium features — built for businesses that need that extra bit of performance, resilience and peace of mind:

Emergency phone support — reach us when it really matters, even outside normal office hours.

4-hourly backups — six recovery points every day, so you're never far from a recent copy of your site.

PCI-DSS scan compliant — the security standard you need to take card payments with confidence.

Super-low contention — fewer accounts sharing each server, meaning more resources and consistently faster performance for you.

Check the plan matrix to see which premium features are included with each plan.

Emergency phone support complements your standard phone and ticket support, giving you a direct line to a level 3 technician outside UK office hours — for the moments that genuinely can't wait.

If your website goes fully offline at the weekend or late at night, you're not stuck waiting until morning: expert help is just a phone call away, whenever you need it.

For non-urgent matters out of hours, simply log a ticket with our 24/7 support and you'll have a response within the hour.

Once you've signed up, we'll send your unique contact number, PIN and full details within one business day — so your safety net is in place and ready before you ever need it.

This premium feature steps your backup frequency up from twice daily to once every four hours — six full backups a day, every day.

And just like our standard backups, each one is kept for 30 days, so you can roll back to almost any point in the past month with real precision.

Made a change you regret this afternoon? Restore from a few hours ago, not yesterday.

It's backup cover fine-grained enough that you'll rarely lose more than a few hours of work, whatever happens.

Take card payments on your site safely and securely, with hosting that meets the standards set by the PCI Security Standards Council.

It's the reassurance you need to handle customer payments with confidence — and the reassurance your customers need to hand them over.

Our premium hosting deliberately keeps the number of accounts on each server low — far fewer than you'll find on standard shared hosting — so there's always plenty of resource to go around.

The result? Your site isn't fighting its neighbours for power.

You get more consistent speed, steadier performance at busy times, and the confidence that a spike on someone else's site won't slow yours down.